Frequently Asked Questions

Here you can read up on frequently asked questions and our answers to them. If you have a question that is not listed here, please get into contact with us via our online contact form.

What prices are the tickets

The ticket price is based on a per person cost. The prices in our webshop all show Euro based pricing.

After you have placed your order, we will send you exact details on what amount you have to pay and how to pay in your local currency.

Prices can be found at our ticket page.

How do I pay for my ticket(s)

Firstly you need to order your tickets though this website starting here at the tickets page.

After we have received your ticket order you will receive a confirmation of your order and invoice from our ticket system.
We will then process your order and will confirm it manually through e-mail. With that ( second ) e-mail you will receive information on how to pay for your order. 

If you order from within the EU you will receive information on how to pay in Euro.
US based attendees will receive information on payments in US $,
Those attending from the UK will receive info in GBP.

All payments you make will be in your local currency, so no added costs for currency conversions needed. 

In case of any issues, always contact us via e-mail.

Can I pay by creditcard

Yes, if you want to you can pay by creditcard to the account you are given. However, please note that we do not have a creditcard payment system in place for this event, so you will have to instruct your creditcard issuer to make a bank transfer to the account info you are given.

If you encounter any issues, please contact us.

Please note that some creditcards may charge added costs for payments to bank accounts.

Will I get a refund if the event is cancelled?

This event is based on all members contributing to share the costs. As a result, we’ve been able to offer this incredible event with all the perks you’ll enjoy at a discounted price.

 

No Go
If we’re unable to sell the minimum number of tickets required, we’ll first check if we can still proceed. This depends on the actual number of tickets sold and the cooperation of the hotel or venue.

Cancellation
If ticket sales are too low and we have to cancel the event (which we wouldn’t want to do), we have cancellation insurance in place that should cover most of the costs.

However, there will still be some costs not covered by the insurance. These include office expenses and other administrative costs. These will be shared among the attendees and deducted from the ticket sales total. The remaining funds will be returned to the buyers. So, you’ll get a refund, but it may not be the full amount you paid.

Is a stay in The Inchyra Hotel & Spa included?

The Inchyra Hotel is offering our attendees a discounted rate for the rooms. Based on a minimal stay of 2 nights.

The information on how to make use of their generous offer will be in the PDF with information you will receive after you booked your tickets. There you'll find all the details on their great offer.

You are however not obliged to stay at the Hotel, if you prefer a nearby Bed & Breakfast, that's fine of course. You will have to sort this out yourself.

How do we get to the Hotel?

We will be making a page especially on Travel for you to find all the info we can gather for getting to Falkirk and the Hotel. keep you eye peeled for info on this website.

Do I Need Insurance?

We advise any and all participants to have travel insurance and liability insurance valid in the UK. Just to make sure no issues arise during your travels to and from our event. 

This remains you own repsonsibility. Please note that any and all purchases, reservations or otherwise are offered only under our Terms & Conditions